Satellite telephony: learn about the five sectors that use it the most

Currently, business-to-business communication options are increasingly broad and focused on the needs of each sector, where immediacy and uninterrupted connectivity through contingency or backup solutions for their connectivity channels are the main focus of telecommunications companies. However, factors such as distance, natural disasters, and remote locations such as islands can undermine these value promises at any time.

Therefore, given the need for borderless communication, satellite phones have become an indispensable tool in different economic sectors for connecting anywhere in the world at any time. This is thanks to the wide range of equipment available, covering virtually all types of needs, including voice, text, data, and global location via GPS, and workplaces are often located outside the coverage area. Some of these sectors include:

Government

The option of sending short emails, exclusive communications for commanders in high-impact operations, coverage in jungle areas, and security during election days are just some of the reasons why satellite phones are now a primary means of communication in governments.

Another of the most important uses of satellite telephony in the government sector focuses on emergency situations for rescuers and members of the military, as it has become the most reliable alternative for communicating, reporting, alerting, and assisting. This is because cell phone antennas and networks can be damaged by natural disasters.

Mining

The commitment to satellite voice connectivity has facilitated some mining processes in recent years, such as locating camps in hard-to-reach areas and monitoring workers and machinery during the various extraction processes. In other words, the scope of this solution represents a turning point for a company in the sector.

Satellite phones also help avoid fines thanks to their rapid communication. According to mining sector regulations, an accident must be reported within six hours of its occurrence, and a second accident must be reported within seven days. Failure to do so can result in significant fines.

Maritime

The need to increase communication capacity in fleets of ships or submarines without significantly increasing the weight or size of equipment is a common denominator in the maritime sector, which has been solved thanks to satellite phones, as they allow communication between port areas and access routes for the transport of goods between countries.

One example we can mention was the initiative of the Cermaq Group (a multinational company dedicated to salmon and trout production) at its headquarters in Chile. This initiative, in March of this year, was decided to provide satellite phones to its staff in case of natural disasters that could affect the normal operation of its farming centers in maritime areas.

Oil and Gas

Communication with the global public telephone network from unserved areas using satellite phones has allowed the oil industry to optimize processes such as deep and shallow water drilling, thanks to the GPS tracking service, high voice quality, and long battery life offered by this type of equipment on drilling rigs, vessels, supply vessels, platforms, and lifts, among others.

Infrastructure

Compliance with social, environmental, and government safety regulations, as well as strategic and tactical decision-making based on real-time information, are some of the functions that are quickly performed in the infrastructure sector thanks to satellite voice connectivity.

This service is common in Latin America, in countries such as Peru, Ecuador, Colombia, and Mexico, due to the geographical challenges posed by terrestrial infrastructure, as well as the large distributed population. It is ideal in civil works for meeting schedules, managing resources, personnel, and supplies, and strengthening communication with all companies involved in the value chain for successful project execution, such as personnel, auditors, and suppliers.

We have experience in satellite telephony with coverage in remote areas, with advantages such as Bluetooth, an assistance button for GPS tracking, national and international calls on prepaid and postpaid plans, and text messaging and email services, among others, to achieve a better business-to-business experience tailored to your needs, with more efficient costs and global connectivity. We offer services focused on sectors such as oil and gas, mining, energy, infrastructure, banking, commerce, agribusiness, and fishing, where we customize systems according to the requirements of each market, including enterprise, mobility, contingency (backup) solutions, and more robust solutions such as backhaul for cellular operators.